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Admin: Tiered Reengagement Trigger Emails

Configure Tiered Re-engagement Trigger Emails to automatically notify designated recipients when students meet Tiered Re-engagement criteria, supporting timely communication and intervention.


  • Navigation: Admin > Settings > Trigger Emails > Engagement 

Video Guide Tiered Reengagement Video Guide

  • Enable the letter(s) you would like to use
  • Automatically send notifications to parents and students informing them when their student has not participated in educational activities for the chosen time period.
  • Edit the Message Body to fit the needs of your school
  • Click Update Handle once you are satisfied with the letters
  • Letters go out nightly between 2-3 am

Screenshot 2026-11-03 at 3.57.17 PM