Canvas- Resolving Duplicate Courses

Issue: School deleted a course in Canvas and created one with an identical name. However in School Pathways, the course was not deleted/hidden and the student(s) were given the old curriculum (canvas course) in their classes (PLS and/or CMS).

• This causes grades/assignments to not sync

Steps to resolve within School Pathways:

1. Find the correct Canvas Course using the Canvas LMS Integration (see “Troubleshooting Assistance” below)

2. Teachers tab>PLS Roster>Student on the roster>Expand student>Cogwheel for class>Edit Class

   

3. Navigate to the Curriculum Tab

   

4. Remove the incorrect Canvas Curriculum

   

5. You will have to confirm this deletion of curriculum

   

6. Click “Save Class”

7. From the Roster: Repeat Steps 2 and 3

8. Search for the correct Canvas Curriculum and select using the checkbox

   

9. Click “Save Class”

Hide the incorrect Canvas Course in School Pathways

Teachers>Manage Curricula.

1. Use the checkbox to select the course you wish to hide

2. Click “Hide Selected”- now it cannot be chosen when creating a class

Troubleshooting Assistance:

Reports>External Bridging>Canvas LMS Integration Status Page>Courses tab

• Added column for “Canvas ID” to help schools identify which course is correct

• Local ID is there to help identify which course to choose in the Edit Class (step 5 and 6 above)