---
title: Managing Duplicate Student Records in School Pathways
description: Learn the appropriate steps to handle duplicate student records in School Pathways, including options for deleting records based on the presence of a Master Agreement and removing linked records when necessary.
---

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August 14, 2025

# Managing Duplicate Student Records in School Pathways

## Learn the appropriate steps to handle duplicate student records in School Pathways, including options for deleting records based on the presence of a Master Agreement and removing linked records when necessary.

**Table of Contents:**

- [Identifying Duplicate Records](https://help.schoolpathways.com/knowledge/managing-duplicate-student-records-in-school-pathways-1#one)
- [Option 1: Handling Records with Archived Master Agreements](https://help.schoolpathways.com/knowledge/managing-duplicate-student-records-in-school-pathways-1#one)
- [Option 2: Deleting Records for New Students with No Master Agreement](https://help.schoolpathways.com/knowledge/managing-duplicate-student-records-in-school-pathways-1#two)
- [Option 3: Deleting Duplicate Records by households](https://help.schoolpathways.com/knowledge/managing-duplicate-student-records-in-school-pathways-1#three)
- [Important Considerations](https://help.schoolpathways.com/knowledge/managing-duplicate-student-records-in-school-pathways-1#four)

---

**Identifying Duplicate Records:**  
Before taking any action, ensure that the record in question is a duplicate by verifying key information, such as the student's name, date of birth, and other identifying details.

**Option 1: Handling Records with Archived Master Agreements**

- If a duplicate record has generated or archived a Master Agreement, that portion of the record is permanent and cannot be deleted entirely.
- To address this scenario, remove any linked enrollment records, teacher records, and other associated data. This helps ensure data integrity while preventing potential conflicts.
- Note: Be sure to document your actions and add a floating student note to indicate that this record is a duplicate (see "Adding a Floating Student Note for Identification" below).  
  ![](https://help.schoolpathways.com/hs-fs/hubfs/image-png-Nov-13-2024-06-26-45-9041-PM.png?width=422&height=153&name=image-png-Nov-13-2024-06-26-45-9041-PM.png)

---

**Option 2: Deleting Records for New Students with No Master Agreement**

- If the student record is new and no Master Agreement has been generated, you can delete the record completely.
- To delete any Enrollment or Special Enrollment Records, please follow these steps: 
    - Navigate to the Enrollment tab and click on the "Edit" icon.
    - Next, scroll to the bottom of the enrollment record and select the "Delete" option, which is highlighted in red.  
      ![image-png-Nov-13-2024-06-31-21-8232-PM](https://help.schoolpathways.com/hs-fs/hubfs/image-png-Nov-13-2024-06-31-21-8232-PM.png?width=622&height=271&name=image-png-Nov-13-2024-06-31-21-8232-PM.png)

- To remove the IS Staff Association, please proceed to the IS Staff Association assignment page: 
    - Click on the "Edit" icon associated with the record you intend to delete, and then select the "Delete" button positioned at the bottom of the page. To confirm the deletion, you will be required to enter the word "confirm" in the designated box before finalizing the action.
    - ![](https://help.schoolpathways.com/hs-fs/hubfs/image-png-Nov-13-2024-06-33-45-4707-PM.png?width=670&height=130&name=image-png-Nov-13-2024-06-33-45-4707-PM.png)
- Then Navigate to the student’s profile. 
    - Click on the **Registration** icon.  
      ![](https://help.schoolpathways.com/hs-fs/hubfs/image-png-Nov-13-2024-06-34-40-1398-PM.png?width=670&height=304&name=image-png-Nov-13-2024-06-34-40-1398-PM.png)
    - Scroll to the bottom and select the **"Delete Student & Record"** option (displayed in red).  
      ![](https://help.schoolpathways.com/hs-fs/hubfs/image-png-Nov-13-2024-06-35-06-1800-PM.png?width=479&height=351&name=image-png-Nov-13-2024-06-35-06-1800-PM.png)
    - You will be prompted to type "confirm" in the box before proceeding with the deletion.
    - If you encounter an error message, it will inform you of any linked records (e.g., enrollment or teacher records) that need to be removed before you can complete the deletion process.

---

**Option 4: Viewing Duplicate Records by households**

- Navigate to: **Admin \> Public Registration \> Admin Page \> All Households List.**
- Use the **“Show only Duplicate Student Records”** filter to view households identified as potential duplicates.

       ![Screenshot 2025-08-14 at 3.39.01 PM](https://help.schoolpathways.com/hs-fs/hubfs/Screenshot%202025-08-14%20at%203.39.01%20PM.png?width=647&height=345&name=Screenshot%202025-08-14%20at%203.39.01%20PM.png)

**Important Considerations:**

- Carefully review all linked records before initiating deletions to avoid unintended data removal.
- Be mindful that permanently archived elements (such as Master Agreements) cannot be entirely deleted.

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    - [Collector](https://help.schoolpathways.com/knowledge/bottom-toolbar-features?hsLang=en#collector)
    - [Activity Logs](https://help.schoolpathways.com/knowledge/bottom-toolbar-features?hsLang=en#activity-logs)
- [Webinars](https://help.schoolpathways.com/knowledge/webinars?hsLang=en#main-content)

    - [Webinars](https://help.schoolpathways.com/knowledge/webinars?hsLang=en#webinars)
    - [End of Year Checklist for Classroom Based /Video](https://help.schoolpathways.com/knowledge/webinars?hsLang=en#end-of-year-checklist-for-classroom-based-video)
    - [Distance Learning / Videos](https://help.schoolpathways.com/knowledge/webinars?hsLang=en#distance-learning-videos)
- [Zoom](https://help.schoolpathways.com/knowledge/zoom?hsLang=en#main-content)

    - [Reports](https://help.schoolpathways.com/knowledge/zoom?hsLang=en#reports)
    - [Teachers Step 2](https://help.schoolpathways.com/knowledge/zoom?hsLang=en#teachers-step-2)
    - [Teachers Step 1](https://help.schoolpathways.com/knowledge/zoom?hsLang=en#teachers-step-1)
    - [Admin](https://help.schoolpathways.com/knowledge/zoom?hsLang=en#admin)
- [CALPADS](https://help.schoolpathways.com/knowledge/calpads?hsLang=en#main-content)

    - [CCI Dashboard Tour](https://help.schoolpathways.com/knowledge/calpads?hsLang=en#cci-dashboard-tour)
- [AI Tools](https://help.schoolpathways.com/knowledge/ai-tools?hsLang=en)

[![School Pathways Horizontal logo DARK](https://help.schoolpathways.com/hs-fs/hubfs/School%20Pathways%20Horizontal%20logo%20DARK.png?width=200&height=93&name=School%20Pathways%20Horizontal%20logo%20DARK.png "School Pathways Horizontal logo DARK")](https://help.schoolpathways.com/knowledge?hsLang=en)

| [Webinar Registration Link](https://www.gotostage.com/channel/6ad5fe45cab0462a930c0420a4bb82e9) | [SIS Log In](https://milestone.plsis.com/mod.php/index.php?) | [School Pathways Blog](https://www.gotostage.com/channel/6ad5fe45cab0462a930c0420a4bb82e9) | Contact Us |
| --- | --- | --- | --- |

 

[mailto:customerservice@schoolpathways.com](mailto:customerservice@schoolpathways.com)

```json
{
  "@context" : "https://schema.org",
  "@type" : "Organization",
  "address" : {
    "@type" : "PostalAddress",
    "addressCountry" : "USA",
    "addressLocality" : "Portola",
    "addressRegion" : "CA",
    "postalCode" : "96122",
    "streetAddress" : "PO Box 432"
  },
  "description" : "School Pathways offers K-12 Student Information System (SIS) and education software for charter schools and non-traditional programs.",
  "email" : "hello@schoolpathways.com",
  "logo" : "https://learn.schoolpathways.com/hubfs/School%20Pathways%20Horizontal%20logo%20DARK.png",
  "name" : "School Pathways",
  "sameAs" : [ "https://www.linkedin.com/company/school-pathways-llc", "https://www.facebook.com/schoolpathways/", "https://x.com/_schoolpathways" ],
  "telephone" : "866-200-6936",
  "url" : "https://schoolpathways.com/"
}
```