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Frequently Asked Questions
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Getting Started
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Customer Webinars/Recordings
- 2024 Release Notes Review
- 2023 Live Webinars
- 2023 Release Notes Overview
- Attendance Anomalies/ Video
- Cume File /Video
- Curriculum Vendor Integrations /Video
- Distance Learning / Videos
- End of Year Checklist for Classroom Based /Video
- Enrollment Interest Forms / Video
- SEDS Bridges: SEIS and SIRAS/ Video
- Reg Online Registration Windows/Video 12-22
- Admin Report Card Settings
- Zoom Linking Paid Feature
- 2024 Webinars
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Admin
- Admin Attendance Options
- Admin Dashboard Icon Definitions
- Admin Report Cards
- Batch Collection/Updates
- Initial School Set-Up
- Master Agreement Admin Set Up
- New Employee Process
- Optional Features
- Staff: Support Staff Oversight Setup
- Student Information
- Full SIS Onboarding Plan Overview For New Customers
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Archivable Documents
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Application & Lottery
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Attendance
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Bridge Questions/ Solutions/Procedures
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Budgets
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Cal Grant
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CALPADS
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CMS - Attendance /Classes/ Report Cards / Work Records / Grade Books
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Course/ Curriculum
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Custom Tools
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Discipline
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District Info/ Oversight
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End of Year SIS Processes Checklist/Videos
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Enrollment Registration
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Forms & Survey
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Google Classroom
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Gradebook
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Help Tab
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Login/Security
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Master Agreements
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Onboarding Checklist for Clients
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Online Student Registration
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Policies
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PLS Basics
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PLS Class Options
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PLS Product/Independent Study
- PLS - General Info
- PLS - Admin/Teacher Overview of System
- PLS - Admin
- PLS - Admin Archiving & Audit File
- PLS - Admin Master Agreements
- PLS - Admin Policies, Permissions
- PLS - Archive Reports
- Create New Class/Import Curricula from Bridge
- Google Classroom Set Up /PLS Standalone
- PLS - Attendance/ Grade Export
- PLS - Engagement Calendar
- PLS - Gradebook/ Attendance
- PLS - Master Agreements
- PLS - Report Cards/Progress Reports
- PLS - Student Progress Documenting/Learning Logs
- PLS - Teacher Archive/Sign Documents
- PLS - Tiered Reengagement Links to User Guides
- PLS - Work Samples
- Links to More Resources
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PLS Xpress
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Rest API Product
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Report Cards
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Reports
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School Calendar/Bell Periods/Learning Periods Setup/Rollover to next School Year
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School Pathways Basics
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Special Programs
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Staff Dashboard
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Staff Records
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Student Dashboard
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Student/Parent Portal
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Students
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Synchronous / Live Interaction.... Engagement Calendar
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Testing
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Tiered Reengagement
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Transcripts
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Zoom
Counseling Tab /Video
There are 2 ways to access the Counseling Tab for a Student:
1. Granting Permission to the Counselor Tab:
- Counseling Contact Specialist: assigned to those who would be entering counseling sessions on students. Limited privileges.
- Counseling Administrator: broader privileges - ability to see all and manage counseling settings.
- Assign this permission group to all relevant staff members
2. Setting up and Customizing the Counselor Tab
Admin>Settings>Counseling Tab Settings
This is done by Admin and is set up for the whole staff
The main customizable areas are as follows:
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Domain
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Target Groups/Topics
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Services Provided
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Contact Method
Add an Entry
Click on +Add. After adding all the choices you desire in an area
Click SAVE.
Things to know:
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You can change the order of the list by clicking on the Icon on the right hand side of each box and doing a drag-and-drop.
- If you no longer want to use an item, just uncheck the box and the choice will turn gray and no longer be available.
3. Using the Counselor tab to Record a Counseling Session.
After Setup, your Counselor tab will look something like this:
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You will record a Session on the left-hand side of the page
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The right-hand table provides a place to identify:
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The Counselor and/or Psychologist assigned to a Student
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Links to any Special programs, The AAPor Graduation Plan, A-G Student Page, CTE Student Page, and the Supervising Teachers' Dashboard.
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The upper-portion of the Session Log provides details of what is discussed during the session…
The lower-portion of Session tracks
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The time spent in the session
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Notes any Previous Sessions
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Notes any Legacy Counseling Notes
- Upload a Document if needed
- Notification Flag (there are different reasons in the dropdown as to why you would use this feature)
4. Options for Saving a Session
There are various options and warnings available when it comes to SAVING a session.
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Once you are satisfied with your session and want to save the entire session,click SAVE AND FINISH.
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This fully saves the session and moves you to a blank save page. The session is now moved to the Previous Session area of the Counseling Tab.
Previous Sessions: Collapsed section below the Counseling Log.
Can expand to see previous sessions that have been logged for this student.
- You have the ability to edit precious sessions
Counseling Session Report:
Reports>Students>Counseling Session Report
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If a Counseling Specialist- will only be allowed to see their own reports
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If a Counseling Administrator- will be allowed to see ALL reports made
Who Needs What?:
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To enter a Counseling Session for a student: staff members would need to be assigned the Counseling Contact Specialist permission group.
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To delete a session: staff member would need to be assigned the Counseling Administrator permission group
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View of the Letters that are sent out:
When you click Notify Me: It will send you a notification to your bell