Admin/Staff User Guides

Admin/Teacher SIS & PLS: Send Student /Parent Portal Welcome(Trigger) E-mail

Students/Parents will need to be sent a Welcome (Trigger ) email in order to have access to their portal.

Check with your school to see who is responsible for sending out the welcome link to the students.  It is very important this step is complete in order for the students to log intot he correct portal. 

 

Navigation:

Teachers > Log In > Student Portal /Parent Household Logins

Choose the Best Filter Options to meet your desired need

User Type: Choose either Parent or Students (who do you want to send a Trigger Email to)

Once the filtered options are selected, focus to the bottom of your screen, you will see the list of either students/or parents to choose from so you can send the Welcome Email.

 

Place a Check Mark next to the name(s) of whom you desire to receive the invite email to access their Student/Parent Portal

Click Send

*The column  to the far right will let you know if the student/parent received the invite to the portal and when it will expire

  • If it says No ACTIVE EMAIL this means no one has sent them the Trigger Email
  • A date will Appear if the link has been sent out and not clicked on yet(the date notated is the expiration date of the link)
  • Link sent will expire within 72 hours
  • You can see the last time a parent / student  logged in under the "Last Login"Column
  • To Create Welcome Email Body Click this Link for the User Guide(this is typically done by your Admin Team)
    Create Trigger/Welcome Email User Guide