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Staff: Staff Setup Alert for New Students

We have the capability to send a trigger email to staff when a new student gets assigned to them.

Table of Contents:

Setup

Navigation: Admin > Settings > Trigger Emails

Trigger Emails have been added to send a notification to staff member when they have been assigned to a student  (both as the IS Staff and as a Support Staff)

Schools must enable the Trigger email to see the option when adding a staff to a student. Customizing the message body is optional.

    • There is one for the IS Staff Association "New Student Association"
    • There is one for Support Staff "New Student Support Staff Association"

Using the Notifications- IS Staff Association

Navigation: Student Dashboard > IS Staff Association

  1. Click "Add New Assignment"
  2. Choose the Staff name from the dropdown and check the box for "Notify staff of incoming student" 
  3. Upon save, the staff member will be notified via work email

If the staff member did not receive the email, have them check spam/clutter.  Also verify that a Work Email is in their staff record within that school.

Using the Notifications- Support Staff

Navigation: Student Dashboard > Support Staff > Add Support Staff

  1. Choose a support staff name from the dropdown
  2. Enter a start date
  3. Check the box for "Notify staff of incoming student
  4. Upon save, the staff member will be notified via email.

Updated 1/8/2025